Give me the answer, and I will provide the question.
I don’t have all the answers, but I have many questions you might not consider alone.
My career in the paint industry started 45 years ago, and today, I’m still amazed at what a paper-thin layer of paint will do.
It is perplexing, however, why the paint line is often considered a bottleneck in the production process and not a cost-effective method to add great value to a product.
We expect much from paint, whether as liquid or powder. We expect it to protect and decorate our homes, cars, bridges, pipelines, airplanes and ships.
We expect a lot, even though our expectations are often unclear or realistic.
We expect a lot but often are forced to cut corners to meet production schedules.
We expect a lot, but when capital budgets are set, the paint line is a low priority.
If you are responsible for managing expectations, you want to start by asking the right questions to everyone involved- engineering, production, purchasing, sales, marketing, quality control, etc.
I can help you uncover their concerns to meet their expectations.